Customer Service Representative

3 weeks ago


Morris, United States Morris Hospital Full time

### Job Summary

We are seeking a highly skilled and detail-oriented Information Center Representative to join our team at Morris Hospital. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to patients, families, and visitors.

### Key Responsibilities

* Operate a console telephone switchboard, relaying incoming and outgoing calls with accuracy and efficiency
* Act as the hospital receptionist, greeting patients and visitors, and directing them to the appropriate departments or personnel
* Process customer payments and maintain patient files and paperwork with attention to detail and confidentiality
* Utilize manual dexterity and hand-eye coordination to operate office equipment, such as CRTs, calculators, copy machines, and typewriters
* Possess strong audiovisual skills to operate a console telephone switchboard

### Qualifications

* High School diploma or equivalent required
* Previous healthcare experience preferred

### What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

### How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, please submit your application, including your resume and a cover letter, to [insert contact information].



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