Assistant Store Manager

2 weeks ago


Brookfield, Wisconsin, United States Acima Full time
Job Overview

Acima is seeking a highly motivated and customer-focused Assistant Store Manager to join our team. As a key member of our retail operations, you will be responsible for driving sales growth, providing exceptional customer service, and collaborating with our retail partners to deliver outstanding results.

Key Responsibilities
  • Sales and Account Management: Develop and execute strategies to drive customer growth through various channels, including web, partner stores, and walk-ins. Build strong relationships with customers to understand their needs and provide tailored solutions.
  • Customer Service: Provide prompt and friendly service to customers, addressing their concerns and resolving issues in a timely manner. Foster a positive work environment to enhance coworker retention and minimize turnover.
  • Collaboration and Communication: Work closely with Acima retail partners to process credit turn-down applications and web orders, converting them into Acima credit customers. Communicate effectively with the Store Manager and other team members to ensure seamless operations.
Requirements
  • High school diploma or equivalent required; prior experience in sales, customer service, or retail operations preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and other relevant software applications.
  • Familiarity with rental or leasing industry practices is a plus.
Why Work for Acima?
  • Competitive hourly rate of $17.50, with potential bonus opportunities based on performance.
  • Opportunities for career growth and professional development.
  • Weekly pay and discounts from Acima partners.
  • Award-winning culture and commitment to diversity and inclusion.


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