Assistant General Manager OEM

2 months ago


Chattanooga Tennessee, United States TownePlace Suites Chattanooga Full time
Job Summary

As a key member of our hotel management team, the Assistant General Manager OEM will play a critical role in ensuring the efficient operation of our hotel. This includes supervising operating departments, assisting the General Manager in revenue generation programs, and developing managerial and hourly employees through Corporate-approved training programs.

Responsibilities
  • Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments.
  • Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty.
  • Assist the General Manager in revenue generation programs, including participating in sales calls with Sales Team members.
  • Develop managerial and hourly employees through the implementation of Corporate-approved training programs.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure that training in service standards is taking place in each department using the steps to effective training.
  • Recruit, hire, and train Guest Services staff based on occupancy.
Requirements
  • At least 5 years progressive experience in a Rooms or F&B department Hotel.
  • Previous supervisory experience required.
  • Must be proficient in Windows Operating Systems.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must be able to convey information and ideas clearly.
Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401(k) retirement plan.



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