Housekeeping Associate
2 weeks ago
Job Summary:
The Room Attendant is a key member of our housekeeping team, responsible for ensuring the cleanliness and comfort of our guest rooms. As a Room Attendant, you will be the face of our hotel, providing exceptional service to our guests and maintaining the highest standards of cleanliness and hospitality.
Responsibilities:
- Cleaning and Maintenance: Thoroughly clean guest rooms, including dusting, vacuuming, and sanitizing surfaces and fixtures.
- Pre-Cleaning Duties: Complete all pre-cleaning duties, including setting up housekeeping carts, restocking supplies, and replenishing linens.
- Guest Services: Provide attentive, courteous, and efficient service to all guests, responding to their needs and requests in a timely and professional manner.
- Reporting and Communication: Report any maintenance repairs, missing items, or other issues to the Housekeeping Supervisor/Manager.
Requirements:
- Education and Experience: High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Physical Demands: Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Communication Skills: Ability to effectively communicate verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Why Work with Us:
At Homewood Suites Grapevine, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing exceptional service to our guests and to our team members, and we are looking for individuals who share our values and are passionate about delivering outstanding results.
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