Guest Service Director

6 days ago


Silver Spring, Maryland, United States Target Full time

About the Company

Target is a leading retailer with a strong commitment to delivering exceptional guest service and driving sales growth. We offer a dynamic and supportive work environment with a focus on teamwork and collaboration.

Job Description

This role requires a strong leader who can inspire and motivate a team of Guest Advocates and Service and Engagement Leaders to deliver exceptional guest service and drive sales growth. The successful candidate will have excellent leadership and communication skills, as well as the ability to analyze data and make informed decisions.

Key Responsibilities

  • Lead a team of Guest Advocates and Service and Engagement Leaders to provide outstanding guest service and achieve sales goals
  • Develop and implement strategies to drive sales growth and improve guest satisfaction
  • Conduct regular coaching and feedback sessions to develop team members' skills and knowledge
  • Maintain a safe and secure working environment by following all safety protocols and reporting any incidents or hazards

Benefits

  • A competitive salary range of $60,000 - $120,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
  • Ongoing training and development opportunities to help you grow your career


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