Napa Valley Wine Ambassador

4 weeks ago


Calistoga, California, United States TWE Global Full time

Company Overview

Sterling Vineyards is a renowned winery in Napa Valley, offering breathtaking views and exceptional Bordeaux varietals. As a part of Treasury Wine Estates, we embody a culture of courage, teamwork, and customer satisfaction.

About the Role

We seek an enthusiastic and knowledgeable On Call / Part Time Tasting Room Associate to join our team. This individual will be responsible for providing exceptional customer service, hosting wine tastings and tours, and selling wine and merchandise to meet or exceed sales targets.

Key Responsibilities

  • Set up and host wine tastings and tours for guests
  • Sell wine and merchandise to meet or exceed monthly sales targets
  • Collaborate with colleagues to provide a superior guest experience
  • Provide hospitality that exceeds competitors' expectations
  • Stay current on Sterling Vineyards wines and customer offerings
  • Engage in local wine industry community activities
  • Participate in TWE training programs
  • Strive for WISE triple score sales and service results
  • Operate cash registers and assist with events and private dinners

About You

  • Must be 21 years old
  • Exemplary customer service skills
  • Passionate about wine and sales conversion via hospitality and knowledge
  • Strong presentation skills and ability to relay wine knowledge
  • Dynamic communication skills and positive attitude
  • Ability to lift 50 lbs and work weekends and holidays

Salary Range

The base pay range for this position is $21 to $26 per hour, depending on qualifications and location. If you're a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.

Culture and Benefits

TWE Global values diversity and is an equal opportunity employer. We foster a culture of inclusivity and respect, and offer opportunities for growth and development.



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