Concierge PRN Representative
2 days ago
We are seeking a highly skilled and compassionate Concierge PRN to join our team at Heart Hospital of Austin. As a Concierge PRN, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience throughout their stay.
Key Responsibilities- Greet patients and families upon arrival and notify registration of their arrival
- Obtain cell phone numbers of waiting family members and perform lobby rounding to ensure patients are aware of their wait time expectations
- Write descriptions of family members and provide resource information as needed
- Work collaboratively with cardiologists and cardio-vascular surgeons to update patients' progress to family members
- Greets visitors and oversees visitor's sign-in and sign-out processing
- Assists with patient discharges and performs other duties as assigned
- High School Graduate / GED
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Heart Hospital of Austin is a 58-bed hospital that specializes in the diagnosis and treatment of cardiovascular disease. We are part of St. David's HealthCare and are committed to providing exceptional patient care and service.
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