Night Auditor

2 weeks ago


Jersey City, New Jersey, United States Holiday Inn Express JC Full time
Job Description

At Holiday Inn Express JC, we're looking for a skilled Night Auditor to join our team. As a key member of our late-night operations, you'll play a crucial role in ensuring the accuracy and integrity of our financial records.

Key Responsibilities:

  • Process payments, including room charges, debit, credit, cash, and cheques, in accordance with established procedures.
  • Check guests in and out, manage wake-up call requests, and provide exceptional customer service.
  • Answer phones and respond to overnight guest queries, demonstrating strong verbal communication and listening skills.
  • Run night audit property management systems or manual equivalents, ensuring accuracy and efficiency.
  • Perform other duties, such as concierge services and special guest requests, to enhance the guest experience.

Requirements:

  • Accounting and mathematics skills for accurate auditing and payment processing.
  • Cash handling experience for counting and securing bank and processing cash payments.
  • Computer literacy, including familiarity with PMS software.
  • Strong verbal communication and good listening skills for effective interactions with guests and housekeeping staff.
  • Customer service experience and knowledge of hotel operations, offers, and the local area.

What We Offer:

We provide a competitive salary, a wide range of benefits, and a culture of trust, support, and acceptance. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We're an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.


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