Retail Support Associate

3 days ago


Fargo, North Dakota, United States SpartanNash Full time

Are you passionate about delivering exceptional customer experiences? Do you have a strong passion for working with people and driving results through innovation?

About the Job

This role is responsible for providing top-notch customer service in person or by telephone; answers incoming calls to the retail store and directs incoming calls to the appropriate department and assist with guest questions in store.

  • Provide outstanding customer service in person or by telephone; answer incoming calls to the retail store and direct calls to the appropriate department and assist with guest questions in store.
  • Process transactions including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons.
  • Maintain knowledge of current store programs and product locations.
  • Understand use of check-stand equipment (register, self-checkouts) and its efficient operation.
Requirements
  • High school diploma or GED (required)
  • One year of prior retail or related experience preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving skills.
Benefits

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. As part of our Total Rewards package, SpartanNash offers competitive pay, comprehensive benefits, and opportunities for growth and development.



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