Medical Services Specialist

4 weeks ago

Sun City West, Arizona, United States One Medical Full time
About One Medical

We're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns have been delighting people for years.

The Opportunity

As a Phlebotomist/Medical Receptionist, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey. You'll be an ambassador for patients in office, with a mastery of human connection and a strong drive for service.

You'll remove barriers to care, resulting in a truly exceptional in-office patient experience. This includes support for the office with a focus on active daily management, scheduling, inventory, and facilities support.

Key Responsibilities
  • Provide best-in-class venipuncture services on a population ranging from pediatrics to geriatrics
  • Perform and assist with extended scope duties such as non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
  • Use impeccable C-I-CARE in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same-day schedule management, and follow-up scheduling
Requirements
  • Graduated from a postsecondary Medical Assistant program or completed relevant Medical Assistant training by any branch of the armed forces or possess a Medical Assistant certification issued by a certifying organization
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology such as typing, navigating the internet, and using multiple software systems simultaneously
Benefits

We offer a range of benefits designed to aid your health and wellness, including paid sabbatical, employee assistance program, competitive medical, dental, and vision plans, and more.

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