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Retail Sales Professional

2 months ago

Hialeah, Florida, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Associate II to join our team at Tapestry. As a Sales Associate II, you will play a critical role in driving sales growth, delivering exceptional customer service, and maintaining a high level of store visual merchandising standards.

Key Responsibilities
  • Drive Sales Growth: Meet or exceed sales targets by providing exceptional customer service, building strong relationships with customers, and effectively promoting Coach products.
  • Customer Service: Provide a world-class customer experience by being attentive, knowledgeable, and responsive to customer needs.
  • Visual Merchandising: Maintain a high level of store visual merchandising standards, including maintaining a clean and organized sales floor, visual displays, and backroom.
  • Operations: Ensure all daily tasks are completed without negatively impacting service or Coach standards, including maintaining store operations, cash wrap, and visual merchandising.
  • Inventory Management: Replenish inventory on sales floor as needed, process shipments, and maintain strong organizational standards as it relates to product both in the stockroom and on the sales floor.
  • Technical Skills: Utilize cash register systems, basic computer skills, and mobile POS to efficiently process customer transactions.
Requirements
  • Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Knowledge of cash register systems, basic computer skills, and mobile POS.
  • Physical Demands: Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stock room.
Competencies
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with a lot of new and unique ideas.
  • Interpersonal Savvy: Relates well to all kinds of people.
  • Learning on the Fly: Learns quickly when facing new problems.
  • Perseverance: Pursues everything with energy, drive, and a need to finish.
  • Dealing with Ambiguity: Can effectively cope with change.
Additional Requirements
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to meet Coach Scheduling & Availability Expectations.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.