Medical Support Specialist

2 days ago

Newport News, Virginia, United States Foot And Ankle Specialists Full time
Job Title: Medical Assistant

At Foot And Ankle Specialists, we are seeking a highly skilled and detail-oriented Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in a fast-paced doctor's office environment.

Key Responsibilities:
  • Greet patients and escort them to the treatment room, ensuring their comfort and preparing them for exams.
  • Open and prep exam rooms each morning, and close and clean them at the end of the day.
  • Count instruments in treatment rooms at the end of each session.
  • Flexibility to work with multiple doctors and their varying practice styles.
  • Dispense DME, apply pads and/or adhesive strappings as needed, and perform X-rays and digital radiography.
  • Complete pre-authorizations, obtain vitals, and review patient medical history, medications, and allergies.
  • Record comments made by patients regarding their current status and outcome of previous treatments.
  • Set up for injections, P&A procedures, wart procedures, in-office surgical procedures, and prep nail care patients.
  • Measure and fit patients for Diabetic shoes, heat mold inserts, and prepare lab specimens.
  • Clean, wrap, and autoclave instruments and packs as needed, and replenish inventory of back office supplies and DME items.
  • Assist in surgeries and minor procedures, and clean up after surgery.
Requirements:
  • High School Diploma/GED equivalent.
  • 6+ months of customer service experience required.
  • Previous healthcare experience preferred.
  • Frequent travel between office locations may be required.
  • Ability to establish and maintain effective working relationships with patients, other employees, and the public.
  • Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes, and ICD-9 codes preferred.
  • Must have excellent customer service skills, a strong work ethic, and maintain professionalism at all times.
  • Able to work in a fast-paced and demanding work environment.
Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to write, type, or operate office equipment. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and smell. The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds.

This position performs tasks that involve exposure to blood, fluids, or tissues as well as cleaning solvents and other chemicals. Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.

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