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Senior Product Strategy Manager
2 months ago
As a key player in the Subscriber Protection team, you will lead initiatives that prioritize customer security and satisfaction. Your role will involve:
- Vision and Strategy: Formulating and executing a strategic vision for security products that align with T-Mobile's commitment to customer-first principles.
- Market Research: Conducting comprehensive market analysis to guide product development and strategic direction.
- Product Roadmap Development: Creating and maintaining a detailed product roadmap that reflects the vision and strategic direction of security solutions.
- Cross-Functional Collaboration: Working closely with various teams to ensure seamless product development and delivery.
- Security Solutions Implementation: Designing and deploying large-scale security measures to protect customer interactions and data.
- Customer Advocacy: Engaging with customers to gather insights and ensure their needs are met through innovative product offerings.
Your responsibilities will include:
- Overseeing the end-to-end product lifecycle for complex solutions.
- Identifying target customers and conducting user research to inform product enhancements.
- Utilizing data analysis to uncover product innovation opportunities.
- Communicating product vision and strategy effectively to stakeholders at all levels.
- Collaborating with technical teams to ensure alignment on product features and priorities.
- Maintaining awareness of industry trends and their potential impact on product strategy.
The ideal candidate will possess:
- A Bachelor's Degree in a relevant field.
- 7+ years of experience in Product Management within an agile development environment.
- Strong analytical skills and the ability to synthesize data to drive decision-making.
- Proven experience in leading cross-functional teams and managing complex projects.
- Excellent communication skills, with the ability to influence and engage stakeholders.
We offer a competitive salary and a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan, paid time off, and various employee support programs. Join us in our mission to redefine customer service and technology in the wireless industry.
