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Member Assistant

2 months ago

Mentor, Ohio, United States Sam's Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will play a critical part in ensuring a positive shopping experience for our members by providing exceptional customer service, maintaining a clean and organized shopping environment, and assisting with cart retrieval and restocking.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized shopping environment, including the parking lot, cart corrals, and surrounding areas.
  • Assist with cart retrieval and restocking, ensuring that carts are available and easily accessible for members.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

As a Member Assistant - Cart Attendant at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.