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Restaurant Team Lead
2 months ago
We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at AES Restaurants. As a key member of our management team, you will play a vital role in ensuring the success of our restaurants by providing exceptional customer service, leading a high-performing team, and driving sales growth.
Key Responsibilities- Customer Service: Ensure that every guest has an exceptional dining experience by providing prompt and courteous service, addressing customer complaints in a professional manner, and exceeding customer expectations.
- Team Leadership: Lead, motivate, and develop a high-performing team by providing coaching, training, and feedback to ensure that team members are equipped to deliver exceptional customer service and meet sales goals.
- Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, cash handling, and maintaining a clean and safe environment for guests and team members.
- Sales Growth: Develop and implement strategies to drive sales growth, including promoting menu items, managing promotions, and analyzing sales data to identify trends and opportunities.
- Inventory Management: Manage inventory levels, including ordering supplies, monitoring inventory levels, and reducing waste to minimize losses.
- Cash Handling: Manage cash handling procedures, including counting cash, making change, and reconciling cash discrepancies.
- Employee Development: Develop and implement training programs to ensure that team members have the skills and knowledge needed to deliver exceptional customer service and meet sales goals.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in hospitality, business, or a related field preferred.
- Experience: 2+ years of experience in a restaurant management role, preferably in a fast-paced environment.
- Skills: Excellent customer service skills, leadership skills, inventory management skills, cash handling skills, and ability to work in a fast-paced environment.
- Certifications: ServSafe certification required; food safety certification preferred.
- Competitive Salary: We offer a competitive salary and benefits package to our management team members.
- Opportunities for Advancement: We offer opportunities for advancement to our management team members who demonstrate exceptional performance and leadership skills.
- Training and Development: We provide ongoing training and development opportunities to our management team members to ensure that they have the skills and knowledge needed to deliver exceptional customer service and meet sales goals.