Customer Experience Representative

3 weeks ago


Leeds, Alabama, United States Domino's Pizza LLC Full time
Job Title: Customer Experience Representative

At Domino's Pizza LLC, we're looking for a talented individual to join our team as a Customer Experience Representative. This role is perfect for someone who loves dealing with people and providing exceptional customer service.

In this position, you'll be the face and voice of Domino's customers, ensuring they have a positive experience whether in-store or over the phone. Your personality, professionalism, and performance will make all the difference

The estimated salary for this role is around $40,000 per year, depending on location and experience.

Responsibilities:
  • Greet customers and provide them with a positive, engaging experience.
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System.
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store.
  • Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely.
  • Take ownership of customer concerns and work with management to WOW them.
  • Ensure orders are organized, accurate and up to standards.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure.
  • Ability to work in a fast-paced environment - Handle the Rush.
  • Effective communication with team members and customers.
  • Understand safe food handling, food storage and sanitation.
  • Ability to work nights and weekends.
  • Excellent customer service skills and basic math.
  • Ability to take direction from management.

Requirements:
  • Must be 16 years of age or older to be considered.
  • Must pass a background check meeting or exceeding Domino's standards.


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