Sales Associate

3 weeks ago


Santa Barbara, California, United States Urban Outfitters Full time

Role Summary: As a Sales Associate at Urban Outfitters, you will contribute to driving sales through providing a genuine experience to each customer.

Key Responsibilities:

  • Act as a brand representative reflective of the company values.
  • Initiate conversation, share advice and product knowledge to interact with the customer in a personalized way.
  • Utilize technology to be well-informed on company priorities and promotions in-store and online.
  • Deliver a seamless, omni-channel shopping experience through the utilization of available tools.

Teamwork and Communication:

  • Contribute to the store by being positive, respectful, and helpful to others.
  • Collaborate with peers and leadership, sharing ideas and jumping in to support the needs of the team.
  • Exhibit a willingness to learn and adapt, being flexible to change and open to trying new ways of doing things.

Visual and Business Operations:

  • Maintain Urban Outfitters visual and operational standards while keeping the focus on the customer.
  • Support the shipment process to gain awareness of product, including what's new and what's already on the floor.
  • Contribute to the completion of omni-order fulfillment processes.

Role Qualifications:

  • Possess a passion for the UO brand.
  • Have experience in customer service.
  • Be a team player.
  • Be able to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.

Perks and Benefits:

URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, visit here.

Pay Range: USD $16.00/Hr.

Urban Outfitters Wage Transparency: To view information related to various state-specific wage transparency laws, click here. Please note that if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement: URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.


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