Medical Assistant Certified Lead
5 days ago
We are seeking a highly skilled and experienced Medical Assistant to fill the role of Clinical Team Lead. As a key member of our healthcare team, you will provide clinical oversight and guidance to medical assistants, ensuring the highest level of patient care and satisfaction.
Key Responsibilities- Oversee the training and onboarding process for newly hired medical assistants, as well as students and interns.
- Provide continuous training to the department medical assistants on new work flows and clinical office policies and/or procedures.
- Serve as a champion by promoting patient satisfaction, MA development, and positive employee relations.
- Provide clinical oversight and serves as a department resource for medical assistants.
- Prepare staff schedules to ensure adequate coverage.
- Identify gaps in education and recommend and provide training as appropriate.
- 1 year certificate from a college or technical school
- Certified Medical Assistant
- Electronic Health Record experience
- CPR – American Heart Association
- Act 34 Criminal Background Clearance Certificate
- Act 33 Child Abuse Clearance Certificate
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
Highmark Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
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