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Sales and Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our branch team as a Sales and Service Representative (Part-Time Teller). As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of bank capabilities.
Key Responsibilities- Engage customers in conversation to understand their banking needs and preferences
- Process transactions accurately and efficiently
- Provide assistance with account servicing needs
- Facilitate customer awareness and education of bank services, including digital banking capabilities
- Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
- High School Diploma or GED
- 6 months customer service experience
- Preferred Area of Experience: Sales
- Financial literacy and knowledge of retail banking products and services
First Citizens Bank is a leading financial institution with a rich history dating back to 1898. We are committed to providing exceptional customer service and supporting the financial well-being of our customers. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering outstanding results.
