Gourmet Experience Associate

3 weeks ago


Muskegon, Michigan, United States THE CHEESE LADY Full time

The Cheese Lady in Muskegon, MI is hiring a Gourmet Experience Associate to join our team. In this role, you will have the opportunity to work with a talented group of individuals who share your passion for cheese and exceptional customer service.

About the Role

This customer-facing position involves providing a welcoming experience for customers, answering questions, and assisting with order preparation. The successful candidate will be responsible for maintaining a clean work area and responding to customer complaints in a friendly and professional manner.

Key Responsibilities
  • Provide exceptional customer service and create a positive atmosphere
  • Address customer inquiries and concerns in a timely and professional manner
  • Assist customers with ordering and preparing their selections
  • Clean and maintain a tidy work area to ensure a positive customer experience
  • Resolve customer complaints and issues promptly and professionally

Estimated Salary: $50,000 - $70,000 per year based on location and experience


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