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Customer Experience Support Representative
2 months ago
We are seeking a highly detail-oriented and organized individual to join our team as a Customer Experience Support Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring timely and accurate processing of freight operations.
Key Responsibilities:- Freight Operations: Book loads, enter orders, schedule pick-ups and deliveries, and assist internal customers with problems on loads.
- Administrative Support: Perform general administrative duties, including processing and coding documents, maintaining records and files, and compiling and arranging data.
- Customer Service: Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Education: High School Diploma or equivalent required.
- Experience: Minimum 1 year of working experience in a customer service or administrative role.
- Skills: Excellent communication and problem-solving skills, ability to multitask and prioritize tasks, and proficiency in keyboarding and typing.
J.B. Hunt Transport, Inc. is a leading transportation and logistics company committed to providing exceptional service to our customers. We are an equal opportunity employer and welcome applications from diverse candidates.
