Customer Experience Manager

6 days ago


Columbia, Missouri, United States Fleet Feet Full time
Job Overview

We're seeking a highly motivated Retail Experience/Store Manager to join our team. As a key contributor to our brand's success, you will be responsible for creating a positive customer experience by focusing on your team. You will oversee the day-to-day operations of our store location, ensuring that every customer interaction is exceptional.

Key Responsibilities:

  • Recruit, onboard, develop, schedule, coach, and perform performance management of retail staff.
  • Oversee sales floor operations, ensuring seamless customer interactions.
  • Develop and implement strategies to drive business growth and improve customer satisfaction.


  • Columbia, Missouri, United States Michaels Part time

    Store - BOONE, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures...


  • Columbia, Missouri, United States Carter's, Inc. Part time

    Why Choose Carter's?We're a company that cares about our employees and our customers.We offer a supportive work environment and opportunities for growth and development.About the Job:You'll be working with a variety of products and brands, including Carter's, OshKosh B'gosh, Skip Hop, and Little Planet.You'll be responsible for maintaining a genuine customer...


  • Columbia, Missouri, United States Chico's Full time

    About the RoleThis Sales Associate position is an excellent opportunity to join our dynamic team at Chico's FAS, Inc. As a Sales Associate, you will work closely with Management to promote a customer and product-focused sales culture, ensuring a great customer experience and maximum profitability.Key Accountabilities- Drive sales growth by utilizing sales...


  • Columbia, Missouri, United States Mellow Mushroom - Boone Full time

    At Mellow Mushroom, we value our employees and strive to create a positive and inclusive work environment. We offer flexible scheduling, opportunities for growth and development, and a supportive team atmosphere.Why Work with UsWe believe that our employees are our greatest asset, and we are committed to helping them succeed both personally and...


  • Columbia, Missouri, United States Domino's Pizza LLC Full time

    About the Role: As a Customer Service Rep at Domino's, you'll be responsible for creating a positive and engaging experience for our customers. This includes greeting customers warmly, taking orders accurately, and maintaining a clean and organized front of house area.">Greet customers and provide a positive, engaging experienceTake customer orders working...


  • Columbia, Missouri, United States Renewal By Andersen Full time

    Job OverviewWe're looking for a talented Customer Experience Consultant to join our team. As a consultant, you'll be responsible for delivering exceptional customer experiences and providing custom-made solutions for home renovations.You'll have the opportunity to work with a leading manufacturer of windows and doors, with over 100 years of experience and a...


  • Columbia, Missouri, United States Chico's Full time

    About the JobThe Sales Associate role at Chico's FAS, Inc. is a dynamic and challenging opportunity that requires strong communication and interpersonal skills. As a key member of our sales team, you will be responsible for promoting a customer-focused sales culture and delivering exceptional customer experiences.Main Responsibilities:Provide excellent...


  • Columbia, Missouri, United States Fleet Feet Full time

    About Fleet FeetWe are a leading retailer in the running industry, with over 260 stores and a strong e-commerce presence. Our mission is to provide exceptional customer service and support to help runners achieve their goals.Job DescriptionThe Retail Experience/Store Manager will be responsible for overseeing the day-to-day operations of a retail store...


  • Columbia, Missouri, United States Security Finance Full time

    About UsWe are a leader in the financial services industry, dedicated to providing easy and safe installment loans and income tax preparation to our communities. With a rich history dating back to 1955, we take pride in being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.Our team is...


  • Columbia, Missouri, United States Security Finance Full time

    About UsWe are a trusted provider of financial services in our local communities. Since 1955, we have been dedicated to helping our neighbors in times of need.Our ValuesWe believe in treating our customers with the respect they deserve and being good members of our community. We strive to make a positive impact on the lives of our customers and the...


  • Columbia, Missouri, United States Socket Full time

    Company Overview: At Socket, we are dedicated to providing exceptional service to our customers. As a key member of our team, you will play a crucial role in ensuring that our customer's service-related needs are met.Manage Fiber Construction projects for residential and business complexes, ensuring timely completion and staying within scope.Collaborate...


  • Columbia, Missouri, United States GME Supply Full time

    How You'll Make an Impact: As a Client Services Specialist at GME Supply, you'll have the opportunity to make a real impact on our customers' lives by delivering exceptional service and support.Through your expertise and passion for customer satisfaction, you'll contribute to driving business growth and establishing GME Supply as a leader in industrial...


  • Columbia, Missouri, United States Westlake Hardware Part time

    Company OverviewAce Hardware Corporation, a leading hardware retailer in the United States, has been in operation for over a century. The company operates under various chains, including Great Lakes and Westlake Ace Hardware. With over 220 neighborhood stores across the country, Ace Hardware is known for its commitment to serving customers and...


  • Columbia, Missouri, United States Socket Full time

    About the Role:The ideal candidate will have experience in service delivery, technical support, or telecom configuration, with a focus on HPBX (Hosted Private Branch Exchange) service delivery and configuration.


  • Columbia, Missouri, United States Sally Beauty Full time

    Are you passionate about beauty and customer service? Do you enjoy working in a fast-paced environment?We are seeking a highly motivated and enthusiastic Beauty Advisor to join our team at Sally Beauty. As a Beauty Advisor, you will have the opportunity to work with a wide range of products, from hair care to makeup, and build relationships with customers...


  • Columbia, Missouri, United States American Outdoor Brands Corporation Full time

    The Specialist in Customer Experience and Products will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

  • customer care manager

    2 weeks ago


    Columbia, Missouri, United States BrightStar Care Full time

    Customer/client care - effectively manages the customer care procedures and serves as point of contact for client/customer relations. - Scheduling and care coverage - supports and uses all technology tools and resources to ensure proper business proc Customer Care, Care Manager, Manager, Project Management, Retail, Healthcare


  • Columbia, Missouri, United States Insomnia Cookies Full time

    What We OfferWe're proud to offer a comprehensive benefits package, including:Market competitive hourly compensationEligibility for end of period store bonusExcellent comprehensive benefits$25.00 monthly cellphone stipend10 days of paid vacation plus 2 paid Insomnia Personal Days of WellnessJob stability with a rapidly growing and reputable companyAchievable...


  • Columbia, Missouri, United States Schnuck Markets Full time

    Job Description This is not an official description, but represents major responsibilities an Assistant Customer Service Manager can expect to perform. You could expect the position of Assistant Customer Service Manager to include the following: DUTIES: •Provide friendly and courteous service to customers •Regular, reliable attendance is an essential...


  • Columbia, Missouri, United States Watlow Full time

    Working at Watlow Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for...