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Assistant Director of Financial Aid

2 months ago

Goshen, Indiana, United States Ivy Tech Full time
Job Summary

The Assistant Director of Financial Aid is a key member of the Ivy Tech Community College team, responsible for providing financial aid counseling to students and families. This role requires a strong understanding of financial aid regulations and processes, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Financial Aid Counseling: Provide financial aid counseling to students and families, explaining the application process and assisting with the completion of applications.
  • Application Processing: Process applications and other materials related to financial assistance, including Student Aid Reports (SAR), student/parent loan applications, tax transcripts, verification of information, and certification of student eligibility.
  • Financial Aid Award Packaging: Package financial aid awards, disburse funds, notify students and agencies of disbursements, and process necessary reports related to federal, state, and institutional aid programs.
  • Record Keeping: Maintain accurate records for student aid applicants and help in collecting data for required reporting.
  • Satisfactory Academic Progress (SAP): Monitor and enforce SAP, updating the system as needed after review of SAP.
  • Training and Professional Development: Attend training events (in person or virtually) to increase and maintain financial aid knowledge, and earn at least one credential through NASFAA.
Requirements
  • Education and Experience: Associate Degree and at least 3-4 years of related work experience, or Bachelor's Degree and at least 1-3 years of related work experience.
  • Leadership and Customer Service: At least two years of relevant experience demonstrating leadership qualities and a customer-service focus.
  • Communication and Interpersonal Skills: Excellent written and verbal communication, and ability to work with college departments to obtain and maintain accurate information for callers.
  • Organizational and Time Management Skills: Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrated ability to work with a diverse student population in a fast-paced environment.
Working at Ivy Tech

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. We are committed to creating an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees. We value every individual and strive to make every person feel respected and valued.