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People Operations Manager

3 weeks ago


North Bergen, New Jersey, United States Squarespace Full time

The ideal candidate for this role will have a strong background in HR, with experience supporting department leadership and people managers. As a key member of the Squarespace team, you will be responsible for driving initiatives that support talent management, organizational health, and workforce planning. You will leverage your expertise to develop and execute HR strategies tailored to both department-specific and company-wide goals.

This is a hybrid role working from our office 3 days per week. You will report to the Director, People Partner - GTM. In this role, you will serve as a trusted advisor on HR matters, including employee relations, investigations, leaves of absence, and compliance, tailored to the department's team dynamic needs.

Talent Management
  • Partner with department leadership to identify and develop high-potential employees, supporting succession planning and professional growth within the department.
  • Leverage data on attrition, engagement, and market trends to execute talent management strategies that align with Product team priorities.

You will also design and implement engagement and development programs to enhance team dynamics, collaboration, and retention. Additionally, you will partner with Learning & Development to facilitate programs focused on leadership development and skill building within the Product organization.

Workforce Planning
  • Lead strategic headcount planning with leaders to identify future talent needs, assess workforce capabilities, and determine headcount requirements based on business goals.
  • Leverage workforce analytics and insights to recommend headcount adjustments and optimize team structures.

In this role, you will also support internal career progression for open roles within the department, balancing recruitment efforts with internal mobility and succession planning.

Requirements:

  • 8+ years of experience in HR, with dedicated experience as an HR Business Partner supporting department leadership and people managers.
  • Bachelor's Degree.
  • Experience in the tech industry is strongly preferred, with a proven ability to support fast-paced, innovative teams.
  • Demonstrated ability to analyze data, such as turnover rates, engagement metrics, performance trends, and workforce capabilities, to pull actionable insights and drive a comprehensive people strategy.
  • Thorough understanding and interest of business operations with the ability to align HR initiatives with organizational objectives, ensuring strategic impact and measurable results.
  • Proven track record in managing HR projects, employee relations, and talent initiatives, demonstrating a capacity to navigate complex challenges and deliver effective outcomes.
  • Strong judgment, empathy, and data-driven decision-making abilities, with the capacity to simplify complex issues and operationalize tailored, business-focused solutions.
  • Experience managing change initiatives and leading projects that enhance team engagement, improve dynamics, and boost productivity.
  • Excellent active listening, communication, and collaboration skills, with the ability to influence decisions and build strong relationships across multiple levels of leadership.
  • Thorough understanding of HR practices, including employment law and regulations, to ensure compliance and maintain high ethical standards.

Benefits:

  • A choice between medical plans with an option for 100% covered premiums.
  • Fertility and adoption benefits.
  • Access to supplemental insurance plans for additional coverage.
  • Headspace mindfulness app subscription.
  • Global Employee Assistance Program.
  • Retirement benefits with employer match.
  • Flexible paid time off.
  • 20 weeks for parental leave and up to 12 weeks to care for an ill family member.
  • Pretax commuter benefit.
  • Education reimbursement.
  • Employee donation match to community organizations.
  • 6 Global Employee Resource Groups (ERGs).
  • Dog-friendly workplace.
  • Free lunch and snacks.
  • Private rooftop.
  • Hack week twice per year.