Sales and Service Representative
5 days ago
Job Summary
At AAA Northern California, Nevada & Utah, we're committed to delivering exceptional service and value to our Members. As a Member Experience Associate, you'll play a crucial role in helping us achieve this goal.
Responsibilities
- Provide outstanding service to Members through genuine care, personal attention, and a commitment to meeting their needs and expectations.
- Develop strong knowledge of AAA products and services, and be able to recommend relevant solutions to Members.
- Work collaboratively with colleagues to ensure seamless service delivery and achieve individual and branch goals.
- Stay up-to-date on branch operations, standard operating procedures, and compliance requirements.
Requirements
- High School Diploma/GED required.
- 1-3 years of work experience in sales, customer service, or a related field preferred.
- Strong customer service orientation, active listening skills, and ability to work in a fast-paced environment.
- Drive for Results, Communicate Effectively, and Teamwork skills required.
Work Environment
This is a full-time, onsite position at AAA Redwood City. You'll work in a dynamic office environment, interacting with Members and colleagues daily.
What We Offer
- Competitive hourly base + commissions.
- 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period.
- Benefits, including medical, dental, vision, and wellness programs.
- Paid Holidays and Paid Time Off.
- Collaborative Environment and opportunity to grow with AAA.
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