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Business Process Optimization Lead

4 weeks ago

Étreux, Hauts-de-France, United States The Brattle Group Full time

About This Role

This Senior Business Analyst position is a critical role within our organization, requiring a strong background in business analysis, technical project management, and IT applications development.

The ideal candidate will be responsible for working with cross-functional teams to plan, design, develop and implement quality solutions to achieve business process improvements and objectives.

Key Responsibilities

  • Develop and maintain effective working relationships with internal stakeholders, including IT-Applications, developers, and business leaders.
  • Design and implement new processes, reports and solutions based on user requirements.
  • Maintain and assist with changes related to applicable business systems configurations.
  • Act as technical consultant working with business and I.S. leaders from multiple departments.
  • Plan, coordinate, and execute testing plans for complex enhancements and system upgrades/ implementations.
  • Assist Business Analysis team with general ticket support for appropriate business systems and reporting inquiries.
  • Ad hoc support for business analysis related activities including applicable reporting to support business initiative related research or other decision making activities.
  • Plan, lead, and execute projects related to process improvement initiatives, enhancements to existing tools and systems, and other high-visibility firm priority projects.
  • Effectively manage project tasks and timeline, resources, related documentation, prepare/deliver presentations and training, and provide guidance and direction to business users.
  • Collaborate and manage relationships between stakeholders, contributors, and external contacts with third-party vendors/partners.
  • Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives.
  • Hold regular team meetings to determine progress and address any questions or challenges regarding projects.