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Public Area Attendant

2 months ago

Baraboo, Wisconsin, United States Great Wolf Resorts Full time

Job Summary

The Public Area Attendant plays a critical role in maintaining the overall atmosphere of the Lodge, ensuring it meets or exceeds Great Wolf and guest standards. This position is responsible for cleaning and maintaining common areas of the resort, including floors, carpets, restrooms, waterpark area, elevators, windows, and doors.

Key Responsibilities

  • Vacuums, dusts, and cleans public areas, including floors, carpets, restrooms, waterpark area, elevators, windows, and doors
  • Ensures elevator areas are free of debris
  • Empties waste receptacles in common areas
  • Reads and comprehends material safety data sheets for all chemicals and uses them according to directions
  • Reports maintenance issues in public areas
  • Operates trash compactor and cardboard baler
  • Communicates with guests in a professional and courteous manner
  • Delivers items to guestrooms as requested and returns them to storage as necessary
  • Assists with guestroom cleaning as needed

Requirements

  • Willingness to work flexible schedule, including nights, weekends, and/or holidays as needed
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision

Preferred Qualifications

  • Prior experience with handling cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand and walk for long periods of time
  • Able to climb multiple flights of stairs on a daily basis and walk frequently
  • Able to work with chemicals according to directions