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Customer Experience Specialist

2 months ago

Auburn, Alabama, United States Best Buy Full time
About the Role

We are seeking a highly skilled Customer Experience Specialist to join our team at Best Buy in Auburn, WA.

As a Sales Consultant Appliance Outlet, you will be responsible for delivering a world-class customer experience by providing velocity and solution support to solve customer needs.

Key Responsibilities
  • Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions.
  • Ensure inventory and merchandising standards are maintained in outlet store area.
  • Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
  • Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
Requirements
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule inclusive of holidays, nights, and weekends.
  • Preferred Qualifications: 3 months experience working in customer service, sales, or related fields.

Best Buy is an equal opportunity employer. We are committed to creating an inclusive and diverse work environment.