Lead Banker

We are seeking a highly skilled and experienced Lead Banker to join our team at PeoplesBank. As a key member of our banking operations, you will be responsible for providing exceptional customer service, managing customer relationships, and driving business growth.

• Provide exceptional customer service and support to customers, ensuring their banking needs are met and exceeded.
• Manage customer relationships, identifying opportunities to deepen relationships and drive business growth.
• Collaborate with cross-functional teams to achieve business objectives and drive sales growth.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Stay up-to-date with industry trends and regulatory requirements, ensuring compliance and best practices.

• High school diploma required; associate's degree or higher preferred.
• Three years of related experience in banking or a related field.
• Advanced cash handling experience and business acumen required.
• Strong communication and interpersonal skills, with the ability to build credibility and influence with team members.
• Ability to work independently and as part of a team, with a strong focus on customer service and sales growth.

• National Mortgage Licensing System (NMLS) registration.
• Valid driver's license and ability to drive for work.
• Knowledge of computer applications, including Word and Excel.

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.