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Client Services Associate

2 months ago

Brooklyn, New York, United States CFFNY Full time
Reports to:
  • Manager
Qualifications:
  • Fluent in English
  • Strong reading and writing abilities
  • Proficient in computer applications
Key Skills:
  • Exceptional customer service abilities
Key Responsibilities:
  • Promote membership sales
  • Welcome all members and guests warmly
  • Check in members and guests following company protocols
  • Manage messages through club software during member check-in
  • Answer phone calls in a courteous and professional manner
  • Inform members and guests about special events
  • Foster a welcoming atmosphere for all members
  • Address member requests or escalate to management as needed
  • Maintain a professional demeanor at all times
  • Sell retail merchandise
  • Coordinate member services such as tanning
  • Process payments for member services in line with company policies
  • Have thorough knowledge of club facilities, services, and schedules
  • Keep work area clean and organized
  • Assist with projects as assigned by management
  • Adhere to all policies and procedures outlined in the Employee Handbook
  • Perform opening and closing tasks
Meetings:
  • Participate in monthly or weekly departmental meetings and employee training sessions
Compensation: $18.00 per hour

Are you looking to blend work with fitness and enjoyment? CFFNY is in search of dynamic and enthusiastic individuals who are passionate about health and fitness to join our team.

CFFNY offers more than just a job; it’s a chance to motivate others in achieving their fitness aspirations. Our 'No Judgments' philosophy fosters a diverse and inclusive community of professionals, making CFFNY a fantastic place to work.

At CFFNY, we uphold 4 CORE VALUES:
1. Commitment to Excellence
2. Members First Mindset
3. Funergy
4. Achieve Results

CFFNY is a fitness center that emphasizes making serious exercise enjoyable by combining fitness with entertainment and advocating a philosophy of No Judgments. Our facilities are equipped with the latest state-of-the-art cardio and strength training equipment, comprehensive locker rooms with showers, tanning booths, HydroMassage beds, and a wide array of signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, and more.

Join us at CFFNY and become part of a community dedicated to transforming lives.