SilverLion Inc is seeking a skilled Technical Support Specialist to join our team in the Department of Information Technology. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and stakeholders.

Key Responsibilities:

• Provide technical support and troubleshooting for desktop, laptop, and mobile devices
• Assist with the installation, configuration, and maintenance of computer systems and software
• Develop and implement technical solutions to improve the efficiency and effectiveness of our IT systems
• Collaborate with other teams to ensure seamless integration of technical solutions

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 2 years of experience in technical support or a related field
• Strong knowledge of computer systems, software, and networking
• Excellent communication and problem-solving skills

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment