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Restoration Supervisor/Crew Leader

2 months ago

Menomonee Falls, Wisconsin, United States SERVPRO of Milwaukee North - 10376 Full time
Job Summary

Servpro of Milwaukee North is seeking a talented Restoration Supervisor to lead our team in providing exceptional service to our customers. As a key member of our restoration crew, you will be responsible for coordinating and managing restoration projects, ensuring timely completion, and maintaining the highest level of quality.

### Responsibilities

* Coordinate and perform production processes as scheduled and ensure quality control
* Manage the customer and client experience and overall customer satisfaction tracked with online reviews
* Communicate clear expectations to restoration technicians and supervise their activities
* Document a detailed and accurate job file to support the services provided
* Manage labor and consumable item usage on assigned projects
* Communicate with restoration project manager and office staff on project progress and issues

### Additional Responsibilities

* Communicate and follow all OSHA guidelines for job safety
* Manage assets by protecting and using equipment and materials properly
* Coach and train restoration technicians

### Requirements

* Valid driver's license
* High school diploma/GED (preferred)
* At least 1 year of experience in cleaning, restoration, or construction
* IICRC certification a plus, not required

### Skills/Physical Demands/Competencies

* Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
* Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
* Ability to repetitively push/pull/lift/carry objects
* Ability to work with/around cleaning agents

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