Quality Assurance Specialist
3 days ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at Emberhope. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and integrity of our programs and services.
Key Responsibilities- Collect, analyze, and report data using appropriate software to identify trends and areas for improvement.
- Exercise discretion and judgment to determine the root cause of issues and provide recommendations for improvement.
- Lead and facilitate program record reviews and internal and external audits to ensure compliance with regulatory requirements.
- Collaborate with programs and departments to identify and address performance improvement needs.
- Partner with the Data Services Department to ensure the accuracy and integrity of data.
- Facilitate staffings and complete allegation and/or investigation tracking and reports.
- Maintain policy and procedure documents for assigned programs and departments.
- Assist in accreditation survey preparation, training, and communication.
As a Quality Assurance Specialist at Emberhope, you will work in a fast-paced environment with a team of dedicated professionals. You will have the opportunity to make a meaningful impact on the quality and integrity of our programs and services.
Requirements- Bachelor's degree in a related field.
- Minimum 2 years of experience in quality assurance or a related field.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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