Host/Hostess

4 weeks ago


Aldie, United States Creighton Farms Full time
Host/Hostess Job Description

At Creighton Farms, we're seeking a skilled and friendly Host/Hostess to join our team. As a Host/Hostess, you will play a vital role in ensuring a warm and welcoming dining experience for our members and guests.

Key Responsibilities:
  • Greet members and guests with a friendly and professional demeanor upon arrival.
  • Manage reservations and waiting lists effectively to minimize wait times.
  • Escort guests to their tables and provide them with menus.
  • Collaborate with servers and kitchen staff to ensure a seamless flow of service.
  • Respond promptly to member/guest inquiries about menu items, special promotions, and club amenities.
  • Monitor the dining area to maintain cleanliness and organization.
  • Assist in setting up and organizing the dining room for meal service.
  • Coordinate with management to accommodate special requests and celebrations.
  • Handle phone calls and direct them to the appropriate department or staff member.
  • Maintain knowledge of daily specials, menu changes, and wine selections to provide accurate information to guests.
  • Thank members and guests as they leave and invite them to return.
Requirements:
  • Previous experience in a hospitality or customer-facing role is preferred.
  • Exceptional interpersonal and communication skills.
  • Professional appearance and demeanor.
  • Ability to remain composed and courteous under pressure.
  • Strong organizational skills and the capability to manage reservations efficiently.
  • Familiarity with basic computer systems and reservation software.
  • Flexibility to work evenings, weekends, and holidays as required.
  • High school diploma or equivalent; additional education in hospitality is a plus.
  • Knowledge of food and wine is advantageous.

We're looking for a team player who is passionate about delivering exceptional service and creating memorable experiences for our members and guests. If you're a friendly and organized individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.