Host/Hostess
4 weeks ago
Aldie, United States
Creighton Farms
Full time
Host/Hostess Job DescriptionAt Creighton Farms, we're seeking a skilled and friendly Host/Hostess to join our team. As a Host/Hostess, you will play a vital role in ensuring a warm and welcoming dining experience for our members and guests.
Key Responsibilities:- Greet members and guests with a friendly and professional demeanor upon arrival.
- Manage reservations and waiting lists effectively to minimize wait times.
- Escort guests to their tables and provide them with menus.
- Collaborate with servers and kitchen staff to ensure a seamless flow of service.
- Respond promptly to member/guest inquiries about menu items, special promotions, and club amenities.
- Monitor the dining area to maintain cleanliness and organization.
- Assist in setting up and organizing the dining room for meal service.
- Coordinate with management to accommodate special requests and celebrations.
- Handle phone calls and direct them to the appropriate department or staff member.
- Maintain knowledge of daily specials, menu changes, and wine selections to provide accurate information to guests.
- Thank members and guests as they leave and invite them to return.
- Previous experience in a hospitality or customer-facing role is preferred.
- Exceptional interpersonal and communication skills.
- Professional appearance and demeanor.
- Ability to remain composed and courteous under pressure.
- Strong organizational skills and the capability to manage reservations efficiently.
- Familiarity with basic computer systems and reservation software.
- Flexibility to work evenings, weekends, and holidays as required.
- High school diploma or equivalent; additional education in hospitality is a plus.
- Knowledge of food and wine is advantageous.
We're looking for a team player who is passionate about delivering exceptional service and creating memorable experiences for our members and guests. If you're a friendly and organized individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.