Retail Replenishment Specialist
4 weeks ago
We are seeking a highly motivated and detail-oriented Retail Replenishment Specialist to join our team. As a key member of our store operations team, you will be responsible for ensuring that our store is fully stocked and visually appealing at all times.
Key Responsibilities- Deliver excellent customer service by helping customers find products and providing solutions to their shopping needs.
- Ensure all customers receive a fast and friendly checkout experience.
- Unload trucks, stock merchandise, and maintain store recovery standards to deliver our Brand Promises.
- Engage customers on the benefits of our Rewards program and Private Label Credit Cards.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POGs) processes.
- Responsible for completing merchandise recovery and maintenance, including the merchandise return/go back process and general store recovery.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Retail and/or customer service experience preferred.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Our store is a public retail setting with climate-controlled areas. Some stock rooms may not be climate-controlled, and some outdoor work may be required. The Frame shop contains glass cutters and heat presses.
We are an equal opportunity employer and are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance with the application or interview process, please contact our Customer Care team.
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