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Restaurant General
1 week ago
We are seeking a highly skilled and experienced individual to join our team as a Senior Manager. As a key member of our leadership team, you will be responsible for driving business growth, enhancing customer satisfaction, and leading staff towards excellence.
Leadership Responsibilities:- Oversight of daily business operations, including staff recruitment and development, inventory management, event planning, adherence to quality and safety standards, and financial oversight.
- Recruitment, training, and management of staff to deliver outstanding customer service.
- Development and implementation of staff schedules, resolution of scheduling conflicts, and effective communication with staff.
- Ensuring compliance with quality and safety standards, conducting regular staff evaluations, and providing coaching.
- Management of legal and regulatory documentation, ensuring the business complies with current laws.
- Fostering a positive work environment for a diverse team, managing customer and staff interactions to maintain a harmonious atmosphere.
- Organizing and participating in promotional activities to enhance business visibility and patronage.
- Handling difficult situations with patrons or staff decisively to maintain a safe, enjoyable environment.