Warehouse Operations Assistant
6 days ago
About Saddle Creek Logistics Services
Saddle Creek Logistics Services is a leading provider of logistics and supply chain solutions. Our company values a diverse, friendly, and respectful work environment, where our associates can grow and develop their skills.
Why Work for Saddle Creek?
We offer a competitive compensation package, including weekly pay, benefits, and opportunities for career advancement. Our associates enjoy a sense of accomplishment and a positive work-life balance.
Benefits
- Weekly pay with skill pay and shift differentials
- Benefits package including medical, dental, vision, and medical reimbursement
- Medical employee-only premium as low as $26/month with wellness discounts
- HSA with annual employer contribution
- Weekly 401(k) match
- Vacation immediately upon hire
- 8 holidays per calendar year
- Personal time after 90 days
- EAP and identity theft protection
- Tuition reimbursement
- Company-paid life insurance and short-term disability
Job Summary
The Operations Support Coordinator is responsible for providing support to the warehouse floor operations. This position will coordinate all incoming and outgoing trucks and ensure the proper documentation is prepared. The Operations Coordinator will act as the primary point of contact for drivers and carriers.
Responsibilities
- Communicate with carrier dispatch and clients' drivers verbally and in writing with a professional and positive attitude.
- Schedule inbound and outbound shipments through transportation management systems (TMS) and communicate truck schedule.
- Manage Bill of Ladings (BOLs).
- Act as liaison between drivers and Saddle Creek personnel on any issues or questions with shipments.
- Research and offer solutions for driver-based issues or questions.
- Assist warehouse leads and operations teams.
- Generate and retain required reporting for operations.
- Wave orders and document returns and exchanges including generating receipts and shipping documents.
- Check in carriers for appointments.
- Verify quality, timeliness, and accuracy of receiving process.
- Assist in answering phones.
- Order packaging and general warehouse supplies.
- Prints labels for operations use.
- Other duties as assigned by supervisor or manager.
Qualifications
- High School Diploma or GED
- Associate's degree preferred
- Six (6) months experience or more in a customer service, client-facing, or clerical role.
- Experience with working with warehouse management systems (WMS) is preferred.
- Experience working in a warehouse, light industrial, or similar setting is preferred.
Knowledge, Skills, and Abilities
- Able to work in a fast-paced environment
- Excellent verbal and written communication skills, especially through email and over the phone
- Strong interpersonal skills
- Good problem-solving, conflict resolution, and prioritizing skills.
- Experience preparing and maintaining accurate records and reports.
- Ability to follow both written and verbal instructions.
- Proficiency with technology and experience within Microsoft Suite (Outlook, Word, Excel, PowerPoint)
- Comfortable working in office and warehouse environments including non-climate-controlled areas.
Equal Opportunity Employer
Saddle Creek Logistics Services is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding, and related medical conditions), mental or physical disability, medical condition, military and veteran status, or any other status or condition protected by applicable federal, state, or local laws, governmental regulations, and executive orders.
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