Customer Service Representative
3 weeks ago
At Food City, we are committed to providing excellent customer service and creating a positive shopping experience for our customers. We are currently seeking a Customer Service Representative to join our team.
About the RoleThis is an entry-level position that involves working in a fast-paced environment to ensure efficient and courteous customer service at all times. The successful candidate will be responsible for maintaining a positive attitude, creating an atmosphere of friendliness and fun through flexibility and teamwork, and generating a positive, friendly, and fun working environment with a customer-first initiative.
Key Responsibilities- Ensure efficient and courteous customer service at all times
- Maintain a positive attitude and create an atmosphere of friendliness and fun through flexibility and teamwork
- Generate a positive, friendly, and fun working environment with a customer-first initiative
- Prepare and produce high-quality food and products to meet or exceed customer expectations
- Assist with hot bar and slice meats and cheese as needed
- Serve food and drinks, take telephone orders for food and specialty cakes, and maintain a clean workstation and surrounding area
- Must be 18 years of age or older
- Previous food service experience is a plus but not required
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and have constant contact/interaction with various levels of individuals on a daily basis
We offer a competitive salary range of $12-$15 per hour, depending on location, as well as benefits including 401(k) with company match, employee stock ownership plan, weekly paychecks with direct deposit, company-paid life and disability insurance, medical plan with wellness benefits, dental plan, paid holidays, paid vacations, and more.
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