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Certification Coordinator for Quality Assurance

2 months ago

Spring Grove, Illinois, United States Scot Forge Full time
About the Role

Scot Forge, a 130-year-old, 100% employee-owned company, is seeking a highly detail-oriented and flexible individual to join our Quality Assurance Team as a Technical Support Specialist.

This role is responsible for creating certifications for customer orders produced in Clinton and Spring Grove. The successful candidate will collaborate with all levels of the organization to support the timely creation of Scot Forge certifications.

Key Responsibilities
  • Create certifications accurately and efficiently per shop order requirements
  • Transcribe relevant information from the Shop Order/Reflections/JDE into certifications
  • Perform a quality check on Shop Order to assure all operations have been completed
  • Navigate, read, and interpret specifications as they apply to the appropriate industry
  • Support production by accurate and timely review of certifications
  • Meet quality and productivity targets established by the department supervisor
  • Support customer audits and customer witnesses and their review of Scot Forge Quality System processes
  • Establish, implement, and maintain procedures and best practices that lead to error-free certifications
  • Maintain knowledge of process through training, perform scheduled observations, and provide quality feedback
  • Update training records and certifications in MasterControl
Requirements
  • Minimum High School Diploma/GED or equivalent
  • Minimum 3 years' experience in an order entry or administrative role
  • Proficient in typing and highly accurate in transcribing information
  • Proficient in use of the MS Office Suite of Applications
  • Required technical communication skills, both verbal and written
  • Preferred ability to read and interpret complex and overlapping industrial specifications
Working Conditions

This position requires a mix of working in office and occasionally working in production areas while forklifts, overhead cranes, and related equipment are in use.

On occasion, while performing the duties of this job, the employee may be exposed to heat and cold weather conditions as well as wet and/or humid conditions.

When in the area of production, appropriate PPE is mandatory.