Customer Service Advocate

2 weeks ago


Harlingen, Texas, United States Alamo Door Systems of Texas Full time
Job Overview

We are seeking a highly skilled and assertive Customer Service Representative to join our team at Alamo Door Systems of Texas. As a key member of our front desk, you will be responsible for answering phones, greeting customers, and providing exceptional service.

About Us

We specialize in the installation, service, and wholesale of commercial and residential overhead doors and openers. Our services also include the installation of airplane hangar doors.

Key Responsibilities

  • Answering phone calls and responding to customer inquiries
  • Greeting and assisting customers with their needs
  • Order entry and data management
  • Filing and administrative tasks
  • Supporting the collections department as needed

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced office environment
  • Basic computer skills and knowledge of QuickBooks
  • Bilingual language proficiency (English/Spanish)
  • Ability to multitask and prioritize tasks effectively

Compensation and Benefits

The estimated salary range for this position is $45,000 - $60,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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