Guitar Center Instrument Specialist

4 weeks ago


Manlius, New York, United States Guitar Center Full time
Role Overview:
Guitar Center is seeking a skilled Instrument Specialist to join our team. As an essential member of our store staff, you will provide exceptional customer service, perform maintenance and repair services on customer-owned instruments, and assist in maintaining store inventory.

About the Role:
This role requires a strong understanding of repairing guitars and a passion for delivering excellent customer experiences. You will interact with customers, ensuring a positive experience, and work efficiently to complete tasks such as instrument repairs, warranty work, and other duties assigned by management.

Key Responsibilities:
- Interact with customers, providing a high level of craftsmanship and excellent customer service
- Service customer-owned instruments with attention to detail and quality
- Maintain store-owned gear and complete warranty repair work
- Assist with additional duties as assigned by management

Requirements:
- Skilled understanding of repairing guitars
- Strong customer service skills and ability to connect with customers
- Ability to work independently and as part of a team

Benefits:
Guitar Center offers a comprehensive benefits package, including medical, dental, and vision coverage, 401K with company match, paid time off, and employee discounts on products and services. Additionally, we offer opportunities for professional growth and development, as well as a dynamic and inclusive work environment.

Salary Estimate:
The estimated salary range for this role is $16.00 - $24.00 per hour, plus commission based on background and experience. The actual compensation may vary based on individual qualifications and performance.

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