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Customer Service Representative

2 months ago

Mountain Meadows, United States Radiant Enterprises Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Radiant Enterprises. As a Customer Advisor, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.

Key Responsibilities:

  • Provide timely and effective customer support via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Upsell and cross-sell products and services to customers
  • Collaborate with internal teams to resolve customer complaints and issues
  • Meet and exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Proficiency in MS Office and other customer relationship management tools
  • High school diploma or equivalent required; degree in business or related field preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Language: English (en-US)