Lot Attendant/Porter

7 days ago

Elgin, Illinois, United States Hopkins Ford Full time
Job Summary

The Service Lot Attendant/Porter plays a vital role in ensuring complete customer satisfaction by efficiently moving vehicles within the service area, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and providing transportation to customers as needed.

Key Responsibilities
  • Maintain Vehicle Appearance and Performance: Clean the interior and exterior of vehicles, replenish fluids as needed, and replace batteries when necessary to ensure vehicles are in optimal condition.
  • Organize Inventory: Place buyer guides and stock tags in vehicles to ensure accurate inventory management.
  • Keep Lots Neat and Orderly: Move cars as directed by the general manager and in accordance with dealership display standards to maintain a well-organized and visually appealing lot.
  • Transport Vehicles: Drive vehicles to and from service lanes, service stalls, and parking lots as needed to facilitate efficient service operations.
  • Manage Inventory: Make key tags for and handle inventory of vehicles to ensure accurate tracking and management.
  • Retrieve and Deliver Vehicles: Retrieve and deliver vehicles from property locations to meet customer needs.
  • Perform Other Duties: Complete other tasks as assigned by management to support the success of the dealership.
Requirements
  • Flexibility and Availability: Ability to work flexible schedules and some weekends to meet the needs of the dealership.
  • Positive Attitude and Work Ethic: Positive attitude, can-do mentality, confident, outgoing personality, and eagerness to improve to provide exceptional customer service.
  • Education and Experience: High school diploma or equivalent and a professional attitude to deliver best-in-class customer service.
  • Reliable Transportation: Reliable transportation to and from work every single day to ensure punctuality and attendance.
  • Valid Driver's License: Valid driver's license and clean driving record to operate dealership vehicles safely and efficiently.

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