American Girl Retail Service Support Specialist
1 month ago
We are seeking a highly skilled and motivated Retail Service Support Specialist to join our American Girl team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a positive experience for our customers.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and chat
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Participate in ongoing training and development to stay up-to-date on product knowledge and customer service best practices
- Meet or exceed performance metrics and quality standards
- 1+ year of retail customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and technical skills
- Ability to work independently and as part of a team
At Mattel, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed.
How to ApplyIf you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.
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Customer Service Representative
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Part-time Sales Associate
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Community Outreach Specialist, Central Midwest
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Pharmacy Technician
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Seasonal Support Driver
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Seasonal Support Driver
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Seasonal Support Driver
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Seasonal Support Driver
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Seasonal Support Driver
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Seasonal Support Driver
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Seasonal Support Driver
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Seasonal Support Driver
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