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Customer Service Representative

2 months ago

Fayetteville, Arkansas, United States FARMERS AND MERCHANTS BANK and The Bank of Fayetteville Full time
Join Farmers & Merchants Bank and The Bank of Fayetteville

At our institution, we are committed to enhancing the well-being and success of our team members and clients by fostering an environment of dignity, respect, and compassion. Our goal is to be the premier employer for our staff and the leading bank for our customers as we serve diverse communities throughout Arkansas.

Are you enthusiastic about delivering exceptional customer service?

The Customer Service Representative role entails interacting with prospective clients, showcasing our services, and advocating for our banking products. Responsibilities include assisting with account openings, clarifying policies and regulations to clients, verifying customer details and identification, and performing teller duties as necessary, such as managing cash transactions and maintaining accurate records.

If you have a strong background in customer service, this position could be an excellent fit for you.

What makes our team special?

  • Collaborative and supportive workplace culture
  • Generous paid time off policy
  • Competitive compensation with opportunities for advancement
  • Comprehensive health insurance options
  • Flexible spending and health savings account options
  • Disability insurance coverage
  • Retirement savings plan

Position Requirements

  • A high school diploma or equivalent is required
  • Prior experience or training in a related field is preferred

Work Schedule

  • Standard hours from Monday to Friday

We are an Equal Opportunity Employer