Healthcare Support Specialist
4 days ago
Upperline Health is a leading provider of comprehensive and coordinated lower extremity healthcare services. Our team of skilled professionals is dedicated to delivering high-quality integrated health services to patients in need.
BenefitsWe offer a comprehensive benefits package, including medical, dental, and vision coverage, 401K, and paid time off. Uniforms are also provided.
Job SummaryWe are seeking a motivated and compassionate Patient Care Coordinator to join our team in Bradenton, FL. The successful candidate will be responsible for providing exceptional patient care and support in a fast-paced clinic setting.
Responsibilities- Provide front desk receptionist duties, including greeting patients, answering phone calls, and ensuring accurate patient information.
- Assist patients with scheduling appointments and maintain on-time appointment schedules.
- Retrieve and file patient records as needed and collect payment from patients.
- Maintain accurate patient records by updating patient information and scanning documents into the EMR system.
- Responsible for office supply inventory, including checking, ordering, and stocking supplies.
- Protect patient rights by maintaining confidentiality of patient records.
- Contribute to team effort by assisting with additional duties and when support is requested.
- Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
- Prior experience working in a podiatric or orthopedic practice is preferred.
- Medical billing and coding experience is highly preferred.
- Bilingual Spanish is highly preferred.
- Experience working in an EMR, Athenahealth is preferred.
- Must be an effective communicator with excellent grammar and interpersonal skills.
- Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction.
- Demonstrated experience as a motivated and dedicated team member with a stable work history.
- Thrives in a fast-paced collaborative environment.
- Reliable transportation and the ability to pass a drug test and a background check is required.
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