Healthcare Support Specialist

4 weeks ago

Bradenton, Florida, United States Upperline Health Full time
About Us

Upperline Health is a leading provider of comprehensive and coordinated lower extremity healthcare services. Our team of skilled professionals is dedicated to delivering high-quality integrated health services to patients in need.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401K, and paid time off. Uniforms are also provided.

Job Summary

We are seeking a motivated and compassionate Patient Care Coordinator to join our team in Bradenton, FL. The successful candidate will be responsible for providing exceptional patient care and support in a fast-paced clinic setting.

Responsibilities
  • Provide front desk receptionist duties, including greeting patients, answering phone calls, and ensuring accurate patient information.
  • Assist patients with scheduling appointments and maintain on-time appointment schedules.
  • Retrieve and file patient records as needed and collect payment from patients.
  • Maintain accurate patient records by updating patient information and scanning documents into the EMR system.
  • Responsible for office supply inventory, including checking, ordering, and stocking supplies.
  • Protect patient rights by maintaining confidentiality of patient records.
  • Contribute to team effort by assisting with additional duties and when support is requested.
Requirements
  • Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
  • Prior experience working in a podiatric or orthopedic practice is preferred.
  • Medical billing and coding experience is highly preferred.
  • Bilingual Spanish is highly preferred.
  • Experience working in an EMR, Athenahealth is preferred.
  • Must be an effective communicator with excellent grammar and interpersonal skills.
  • Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction.
  • Demonstrated experience as a motivated and dedicated team member with a stable work history.
  • Thrives in a fast-paced collaborative environment.
  • Reliable transportation and the ability to pass a drug test and a background check is required.

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