Sales and Customer Experience Director

1 week ago


Livermore, California, United States Marc Jacobs Full time
Job Summary

We are seeking a highly motivated Sales Supervisor to join our team at Marc Jacobs International. As a key member of the store team, you will support Management with all aspects of the store, including day-to-day operations, driving sales, providing exceptional customer experience, and coaching and developing the team.

Responsibilities
  • Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
  • Built the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
  • Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
Requirements

To be successful in this role, you will need to have 3+ years' experience in retail, sales, or an industry-adjacent role with a focus on customer service, and prior leadership experience is strongly preferred.



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