Personal Care Service Director

6 days ago


Santa Teresa, New Mexico, United States At Home Personal Care Services Full time
About At-Home Personal Care Services

Our mission is to provide exceptional personal care services that improve the quality of life for our clients and enable them to remain independent in their own homes.



We pride ourselves on reliability, efficiency, and a commitment to diversity and inclusion. Our caregivers are available 7 days a week, providing peace of mind for our clients and their families.

Job Summary

The Service Coordinator plays a critical role in ensuring the delivery of high-quality care services to our clients. This position requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.



Key Responsibilities
  • Greet, assist, and direct visitors and the public.
  • Oversee the new hire process for all new caregivers, ensuring timely and accurate completion of documentation.
  • On-board and train new caregivers.
  • Maintain accurate and up-to-date employee records, including payroll information.
  • Supervise monthly Service Monitoring visits.
  • Ensure compliance with Medicare, Medicaid, and HIPAA regulations.
  • Abide by company policies, procedures, and standards.
  • Purchase and manage branch office supplies.
  • Maintain regular attendance and adapt to changing agency needs.
  • Communicate effectively with clients, employees, and other stakeholders.
  • Ensure caregiver/client files are up-to-date and accurate.


Requirements
  • Demonstrated ability to lead and motivate teams.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong marketing and promotional skills.
  • Familiarity with Microsoft Office Suite.
  • Knowledge of relevant regulations, policies, and procedures.
  • Cultural awareness, sensitivity, and respect for diversity.
  • Flexibility, adaptability, and a positive attitude.


Salary and Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits, including health insurance, paid time off, and opportunities for professional growth and development.



At-Home Personal Care Services

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. If you share our passion for delivering exceptional care and improving lives, we encourage you to apply for this exciting opportunity.



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