Medical Receptionist

About the Role: We are seeking a highly skilled Patient Service Representative to join our team at Bon Secours. As a key member of our patient care team, you will be responsible for providing exceptional customer service, processing patient referrals, and updating medical records accurately and efficiently.

Key Responsibilities:

• Provide Strong Communication and Customer Service Skills: Greet patients and visitors in a respectful manner, answering internal and external calls in a friendly and helpful way.
• Process Admission Paperwork: Verify demographics, obtain insurance cards and identification, and update medical records accurately and efficiently.
• Schedule Appointments: Transcribe orders, explain financial options to patients, and coordinate bed placement needs to ensure prompt and appropriate placement of patients.

Requirements:

• High School Degree or Equivalent: Prior experience in the healthcare field or a related area is preferred but not required.
• Excellent Communication and Interpersonal Skills: Engage with staff and patients in a professional manner, possessing problem-solving skills and basic computer skills.
• Typing Speed: 40 WPM typing speed with excellent communication and interpersonal skills.

Benefits:

• Competitive Salary: $45,000 - $55,000 per year, depending on experience.