Pizza Shift Leader
5 days ago
About Marco's Pizza - MPUT
Making the impossible possible, one pizza at a time. We are not just a pizza place, we are a team of passionate individuals working together to bring the best experience to our guests.
As a leader in the fast-casual industry, we take pride in our Culture, which is built on three core values: People, Quality, and Community. If you share these values and have a passion for delivering exceptional customer service, then we want to hear from you
About the Job
We are currently seeking an experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing daily operations, managing staff, and ensuring that every guest leaves with a smile on their face. Your primary goal will be to drive sales growth, increase customer satisfaction, and maintain a positive work environment.
Key Responsibilities
- Lead and manage a team of 5-10 employees, providing guidance, training, and feedback to ensure they meet performance expectations
- Ensure seamless execution of daily operations, including food preparation, customer service, and inventory management
- Develop and implement strategies to improve sales, customer satisfaction, and employee engagement
- Conduct regular meetings with staff to discuss performance, provide feedback, and set goals
- Collaborate with other leaders to achieve business objectives and improve store performance
Requirements
- 2+ years of restaurant leadership experience
- Proven track record of driving sales growth, improving customer satisfaction, and increasing employee retention
- Strong communication and interpersonal skills, with ability to lead and motivate a team
- Ability to multitask, prioritize tasks, and manage multiple projects simultaneously
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
What We Offer
- A competitive salary of $45,000 - $60,000 per year
- Opportunities for career advancement and professional growth
- A fun and dynamic work environment with a team-oriented culture
- Discounts on food and merchandise
- A comprehensive benefits package, including health insurance, dental insurance, and 401(k) matching
How to Apply
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter explaining why you would be a great fit for this role.
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